Domestic ( within India ) Shipping:

• Standard Shipping : Orders are delivered in 5-9 working days and are ₹100
• Express Shipping : Orders are delivered in 2-4 working days and are ₹350. Please note as mentioned at checkout - we are only currently shipping Express for Delhi NCR and Mumbai orders
• As we are sending the orders with an external service, shipping costs are non-refundable once delivered

Working days do not include weekends and bank holidays.

• Prioritising orders are on a case to case basis.
• Our team will not be liable for any courier related delays.
• In case an express order doesn't reach within promised timelines - we will refund the extra amount paid for express shipping.

Partial COD

1. Advance Payment Requirement:
Customers opting for Partial COD must pay an upfront, non-refundable fee of ₹350 at the time of placing the order. This advance payment confirms the order and initiates the shipping process. The remaining balance is payable in cash upon delivery.

2. Non-Refundable Advance Payment:
The ₹350 advance payment is non-refundable under the following circumstances:

• Order cancellation after dispatch
• Refusal or failure to accept the order upon delivery.
• Request for return or exchange of the product.
• Failure to collect the order:
• We will attempt delivery twice.
• ⁠If the customer fails to collect the package on both attempts, the order will be returned to us, and the advance payment will be forfeited.

This charges covers expenses related to courier services, packaging, handling, and manpower involved in processing and shipping the order.

 
International Shipping:

• Orders are delivered in 1-3 weeks, depending on the country.
• Shipping rates are calculated as per number of products ordered and country of delivery.
• Unfortunately we do not accept returns or exchange on international orders.
• Incase there is a mistake/defect in shipment, we will provide a store credit as we are unable to replace international orders.
• You will get automated email updates regarding the status of your order.
• Custom duties/taxes/charges may be charged once the parcel reaches its destination country– We would recommend contacting your local custom office to inquire about what these rates would be for parcels being shipping from India to your country of residence. 
• Nef's Finds is not liable to pay any duties or taxes, in case the customer refuses to pay – for any international order.